Cancellation

Find out how you can cancel your Funnelforms Pro license quickly and easily.

We care about the satisfaction of our customers and with Funnelforms Pro we offer a form solution that produces outstanding results in lead generation.

Before you cancel, please consider contacting our Premium Support, maybe we can help you fix your problems or optimize the performance of your forms. We are happy to help you free of charge!

You can cancel your Funnelforms Pro license at any time within the terms of your payment option (monthly or annually) and use your license until the respective expiration date:

Log in to the member area

First log in to the member area with your login details at https://member.funnelforms.io/en/.

For DigiStore24 licenses

To cancel your license which you purchased via the payment service provider DigiStore24, click on “License management DigiStore24” in the member area. Then click on the “Cancel” button. You will now be redirected to the official website where you can find and cancel your order: https://www.digistore24.com/en/home/find_my_order/cancel

You will receive a confirmation of cancellation directly from Digistore24.

For Paddle licenses

To cancel your license which you have purchased via the payment service provider Paddle, click on “License management Paddle” in the member area. Then click on the “Cancel” button and confirm the cancellation.

You will receive a confirmation of cancellation directly from Paddle.

Your feedback is important to us and we want to keep improving Funnelforms. Therefore, it would help us a lot if you let us know why you want to cancel and what we can do better in the future to win you back as a customer. You may therefore be asked to state the reason for your cancellation.