FAQ & Troubleshooting
Funnelforms 4 (SaaS) · 5 articles
- Affiliate tracking does not work (Safari/ITP)Since Intelligent Tracking Prevention (ITP) shipped, Safari blocks many third-party cookies. Funnelforms works around this with its own tracking bridge so affiliate referrals are also attributed reliably in Safari. This article explains how it works and what to do if a lead is still not attributed.
- Email notification not arrivingIf an expected email notification — to you as admin or to the customer — never arrives, there are four typical causes: disabled email service, spam/quarantine filters, wrong recipient address, or a conflict with your own SMTP setup. This article shows you how to find and fix the issue in under ten…
- Embed issues: form not displayedIf your Funnelforms form does not appear on your website, the cause is almost always one of four things: domain whitelist, embed code, plan status, or form visibility. This article walks you through a structured diagnosis so you can isolate and fix the issue in minutes. Relevant for everyone who…
- Enable Debug ModeDebug Mode shows technical IDs in the Funnelforms interface — useful for webhook mapping, support tickets and API integrations. This article explains how to enable it and where the extra IDs appear.
- Form Not Available: domain blockedThe „Form Not Available" message appears when the Funnelforms server does not recognise the domain that hosts your embed. This article explains the cause and walks you to a fix in three minutes. Relevant whenever you add a new domain, change an existing one, or run the form on a subdomain.