Notifications
Funnelforms 4 (SaaS) · 9 articles
- Notifications: Overview & SetupNotifications make sure you and your customers know the moment a form is submitted. You decide per form which channels are active, who receives which message and which service delivers your emails. This article walks you through the layout of the notifications area and the recommended order in…
- Create and submit WhatsApp templates for approvalWhatsApp is a channel fully moderated by Meta. Unlike email or SMS, you cannot send freely composed messages — every message must be submitted as a template to Meta and approved before it can be delivered. This article explains how to create templates, get them approved and link them to your form…
- Email Notifications to the Customer (User)With user email notifications, the lead automatically receives a confirmation or thank-you email the moment they submit your form. It looks professional, builds trust, and immediately tells the lead what happens next.
- Email Notifications to You (Admin)Admin email notifications send you (or your team) an automatic email every time a new lead is submitted through your form. You never miss an inquiry and can react immediately – with all submitted form fields right inside the email.
- Email service & SMTPThe email service controls how your admin and user notifications are actually delivered. Funnelforms offers three options: the built-in default service, your own email provider via OAuth (Gmail or Outlook), or a fully custom SMTP server. This article shows you when each option makes sense and how…
- Email template editor (WYSIWYG) in detailThe Funnelforms email template editor is a WYSIWYG editor (what you see is what you got) for composing notification emails to you (admin) or to the responding customer (user). You can set headings, lists and formatting visually, insert form field variables, embed images and links, and switch into…
- Notification Variables & Date FormatsIn addition to form field variables, Funnelforms ships a fixed set of system variables — covering form metadata, timestamps and UTM parameters. This article lists every variable, explains the date format and shows how the summary is rendered for HTML and plain-text messages.
- SMS notifications (Admin & User)SMS notifications deliver a short text message straight to a phone the moment a form is submitted. Perfect when you want to reach leads instantly or send the customer a quick confirmation – no inbox check required.
- WhatsApp notifications (Admin & User)WhatsApp notifications reach recipients where they already read every day: in the world's most-used messenger. Send new leads straight to you or your team and give the customer an instant confirmation – via the Meta-approved templates of your WhatsApp Business account.